The item itself is a beautiful colour and extremely soft. There wasn’t a lot of give in the actual band which is one of the reasons I returned. I contacted Fornessi to return as per their returns policy and only after the 3rd email did I get a response. I sent the item on the 16th of January and have had no confirmation from the company of its arrival back (as of 23rd January) so hoping to hear back soon and can further provide feedback.